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AOL Support

Find An AOL Access Number


Type the standard state abbreviation or area code of what you are looking for, then click Search!

For example, "NV or 708"

AOL Webmail

AOL Downloads


America On-line Tech Support: 1-800-392-5180


Creating a new email account

  • Sign on to AOL
  • Launch Outlook Express
  • In the Tools menu on the Outlook Express toolbar select Accounts
  • In the dialog box that opens, click on Add, then Mail
  • In the Internet Connection Wizard dialog box, enter your name in the Display name field
  • to appear on your outgoing email messages
  • Click Next
  • In the E-mail address field, enter your full AOL email address (e.g. screenname@aol.com)
  • Click Next
  • In the E-mail Server Names dialog box select IMAP from the drop-down menu
  • Type imap.aol.com in the Incoming mail server field
  • Type smtp.aol.com in the Outgoing mail server field
  • Click Next
  • In the Internet Mail Logon dialog box enter your AOL screen name in the Account name field
  • In the Password field enter the password for that screen name
  • Leave the Remember password box checked if you want Outlook Express to save your password
  • Click Next , Click Finish
  • Configuring your Outlook Express email account
    • Return to the Accounts diaglog box by going to Tools then selecting Accounts
    • Select your AOL IMAP account
    • Click on Properties
    • In the dialog box that opens click on the Servers tab
    • In the Outgoing Mail Server section, click to select the My server requires authentication check box
    • Click Apply
    • Click on the Advanced tab
    • In the Outgoing mail (STMP): field, change the number to 587
    • Click Apply
    • Click on the IMAP tab
    • In the Special Folders section, click to uncheck the box by Store special folders on IMAP server
    • Click Apply
    • Click OK
    • Click Close
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